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"comment": "Thank you, Kim! We're glad to hear you and your mother-in-law had a positive experience. Maria and the team always strive to provide a comfortable environment and excellent service. We appreciate your feedback!",
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"comment": "I brought my mother-in-law in for hearing aids and was very pleased with Maria and staff. The office was very comfortable and relaxing. Maria answered all of my MIL's questions and was very professional and patient with her. They made sure my MIL was comfortable with her set and understood how to use them before leaving. Thanks Maria",
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"comment": "Thank you, Brett! We're so glad to hear you had an excellent experience at Hearing Lab. Your feedback means a lot to us!",
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"comment": "Thank you, Barbc! We appreciate your kind words and support for the entire team.",
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"comment": "Great job by all.",
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"comment": "Thank you, Sharon! We're glad to hear Lisa was able to assist you with the TV settings. Your feedback is appreciated!",
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"comment": "Lisa is excellent as always. She went online to adjust the tv setting with an audiologist and hopefully the setting works a bit better.",
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"comment": "Thank you for your review, Angelo. We appreciate your support and look forward to serving you again!",
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"comment": "Thank you, Mike, for your wonderful feedback! We're glad to hear that you found our team professional and friendly. Your recommendation means a lot to us!",
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"comment": "Everyone at Hearing Labs is very professional and friendly. The services, products and personnel are all top quality. I highly recommend Hearing Labs for every hearing related needs",
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"comment": "Thank you, Robin! We're glad to hear you always enjoy your visits. Your satisfaction means a lot to us!",
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"comment": "Thank you, Joan! We're glad to hear your hearing test went smoothly and that our staff made your experience pleasant. Your feedback means a lot to us!",
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"comment": "Thank you, Chris, for taking the time to leave a review. Your support means a lot to us!",
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"comment": "Thank you, Olga! We're glad to hear you found our personnel nice and personable. We appreciate your feedback and look forward to seeing you again.",
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"comment": "Very nice and personable personnel.\nHave a lot to think about\u2026. Thank You",
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"comment": "Thank you, Susan, for taking the time to leave a review. We truly appreciate your feedback!",
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"comment": "Thank you, Graham! We appreciate your kind words about our professional and friendly service. Your support means a lot to us!",
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"comment": "Thank you, Beth, for your kind words! We're glad to hear that you received a clear diagnosis and support with your insurance. Your satisfaction is our priority.",
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"comment": "Thank you, Kenneth, for your kind words! We're glad to hear that our service representative was able to assist you effectively. Your feedback means a lot to us.",
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"comment": "Thank you, Patricia! We're glad to hear you had a great experience with our staff. Your support means a lot to us!",
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"comment": "It was the best. Great staff!",
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"reviewReply": {
"comment": "Thank you, Robert, for your feedback. We appreciate your thoughts and hope to assist you when you\u2019re ready.",
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"comment": "Nita, thank you for sharing your experience! We're glad to hear you were impressed and felt well taken care of. We look forward to assisting you with your hearing aids at Hearing Lab.",
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"comment": "Thank you for your 5-star review!",
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"comment": "Maria, we're delighted to hear about your positive experience with Dr. Stich and how informative the office visit was. We're here to help with any further information you may need, including discussing the financial aspect.",
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"comment": "Thank you for your 5-Star review, JAJ Mack!",
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"displayName": "lane foster"
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"comment": "Thank you for your 5-Star review, lane foster!",
"updateTime": "2023-08-16T15:03:13.581033Z"
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"comment": "I found the staff competent, excellent at making me comfortable in an uncomfortable situation (first pair of aids) Did a great job of explaining differences in hardware and plus\/minus of each. Did a good job of follow up to be sure I was comfortable with solution.\n\nFollow up visit retested hearing, cleaned and inspected hearing aids. New office was clean and professional looking. Staff was congenial. All in all a great follow up.",
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"displayName": "Susan Fox"
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"comment": "Thank you for your 5-Star review, Susan Fox!",
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"comment": "Wonderful place really nice and very helpful staff.",
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"comment": "Thank you for your 5-Star review, Randy Dudgeon!",
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"comment": "Excellent experience",
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"comment": "Thank you for your 5-Star review, John Klasen!",
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"comment": "I am very impressed with the professionalism and help that was provided by Doctor Stich. She fixed my existing hearing aid and refused to accept any payment for her help. There is no doubt in my mind that I will be revisiting Doctor Stich and that office as my hearing requires her services. Kudos for being so kind.",
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"comment": "Thank you for your 5-Star review, Rich Wardell!",
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"comment": "Thank you for your 5-Star review, Patricia Campbell!",
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"comment": "Very nice office & staff. Audiologist wonderful. Recommend",
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"displayName": "Jack \u201cJACKSFISH\u201d Yates"
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"comment": "Thank you for your 5-Star review, Mr. Yates!",
"updateTime": "2023-08-16T15:11:35.040774Z"
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"comment": "Thank you for your 5-Star review, Stephanie Mier!",
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"comment": "Always friendly, new office looks great",
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"displayName": "Judy Link"
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"comment": "Thank you for your 5-Star review, Judy Link!",
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"comment": "Everyone was so pleasant and helpful. For the first time in the 6 years that I've had aides days after 2 other audiologists. I can hear beautifully. Allison listened to me and was very thorough. I highly recommend them.",
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"comment": "Thank you for your 5-Star review, Andrew Brooks!",
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"displayName": "Michael Johnson"
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"comment": "Thank you for your 5-Star review, Michael Johnson!",
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"comment": "Came to check hearing issue\nDoctor was extremely pleasant and knowledgeable. She did try to sell something I did not need. I will recommend her to anyone looking into hearing issues.",
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"displayName": "Jean Schober"
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"comment": "Thank you for your 5-Star review, Jean Schober!",
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"comment": "Everyone was very warm, friendly and easy to talk with. Great experience.\nDon't know why I put it off so long. Highly recommend the Hearing Lab!!!!",
"createTime": "2023-05-18T18:43:36.933998Z",
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"displayName": "Kathy Kennedy"
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"comment": "Thank you for your 5-Star review and recommendation, Kathy!",
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"comment": "I absolutely love the staff at Hearing Lab. They are so accommodating and are always willing to help. If I know anyone that needs hearing aids I wouldn\u2019t hesitate to definitely recommend them,keep up the good customer service you guys are phenomenal.",
"createTime": "2023-05-15T21:21:38.670366Z",
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Margie Nolan!",
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"displayName": "John Ronge"
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"comment": "Thank you for your 5-Star review, John Ronge!",
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"comment": "Wonderful Audiologist and staff. Very professional and knowledgeable.",
"createTime": "2023-04-28T23:02:18.737674Z",
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"displayName": "Caprice Wokas-Schaper"
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Caprice Wokas-Schaper!",
"updateTime": "2023-08-16T15:29:55.789694Z"
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"comment": "I was relief to get an appointment as soon as they could me in and able to fix my hearing aid! Warm and friendly. Thanks a bunch!",
"createTime": "2023-04-28T22:26:13.242820Z",
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"displayName": "Patrice Riemann"
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Patrice Riemann! So glad to hear Alison and Lisa are taking good care of you. ",
"updateTime": "2023-04-28T21:09:47.405687Z"
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"comment": "We had a terrific experience at the Hearing Lab. The doctor was very personable and kind, listened to my Father's hearing issues, and gave us a practical solution for his specific needs. I wouldn't go anywhere else for hearing needs, Alison at the Hearing Lab is the best!",
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"comment": "Thank you, Gary, for your kind words and recommendation; we're glad to hear that you've had a great experience with us and appreciate your trust in us.",
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"comment": "Thank you for your review, John Bazan! Please let us know how we can make your next visit a 5-star experience.",
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"comment": "Very thorough and helpful. I will try some of the doctor\u2019s\u2019 suggestions.",
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"comment": "Thank you for your 5-Star review, Stephen Rugg! We're thrilled to help you with your hearing!",
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"comment": "Thank you for your 5-Star review, Patricia!",
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"comment": "Thank you for your 5-Star review, connie blackmore! So glad that Alison and Lisa were able to help.",
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"comment": "From out of town needed old hearing aids looked at that had stopped working. Receptionist was extremely knowledgeable, friendly and helpful. The audiologist was great knowledgeable, friendly and helpful too. Was able to fix existing hearing aids, so I have time to consider what options I have for purchasing new ones at a later time. Recommend this office highly. They really helped out a little old lady who has just become a widow and in need of help. Thank you both again. God Bless",
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"comment": "Thank you for your 5-Star review, Charisse Haas!",
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"comment": "Excellent care and service. Warm and knowledgeable staff. It\u2019s always fun to go there!!",
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"comment": "Thank you for your review, Lisa Kline! Please let us know how we can make your next visit a 5-star experience.",
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"comment": "Thank you for your 5-Star review, Patrica Peterson!",
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"comment": "Thank you for your 5-Star review, Lewis Miskowicz!",
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"comment": "The Hearing lab is a quaint comfortable environment. The staff adds to the vibe by being efficient and welcoming while processing you through your visit.\nThey make it a pleasant experience while taking care of you hearing needs",
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"comment": "Thank you for your 5-Star review, Jim Lee!",
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"comment": "I just got my hearing aids 2 days ago so this is a preliminary review. Fantastic personnel. They know their stuff and they love what they do. What more can you ask for.",
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"comment": "Thank you for your 5-Star review, Carol Burgett!",
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"comment": "Had a great experience today at Hearing Lab in Crystal Lake.",
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"comment": "Thank you for your 5-Star review, George Field!",
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"comment": "Thank you for your 5-Star review, Tom Verba!",
"updateTime": "2021-05-25T20:35:10.723894Z"
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"comment": "I have had nothing but exceptional experiences at The Hearing Lab. Maria & Lisa are very professional and friendly. They're also very knowledgeable in their field, and very helpful in whatever your needs may be. I would recommend The Hearing Lab to everyone that has any type of hearing issues whatsoever.",
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"comment": "Thank you for your 5-Star review, David Stich!",
"updateTime": "2021-05-19T15:20:03.416033Z"
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"comment": "Very through and detailed. Tuned up my old set of hearing aids so they were like new.Very professional and always on time",
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"comment": "Thank you for your 5-Star review, Ken Madziarek!",
"updateTime": "2021-05-12T13:48:46.355754Z"
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"comment": "Friendly and very helpful staff! Exam details were explained along the way and all my questions were answered. My options for hearing aids were discussed and I feel very confident in my decision!",
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"comment": "Thank you for your 5-Star review, Daune Redman!",
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"comment": "The office runs very well, recheck cleaning with adjustments to my hearing aids all done quite quick. Great Job",
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"comment": "Thank you for your 5-Star review, Randy!",
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"comment": "Allison and everyone at the Crystal Lake office have always provided top notch service to me every time I've gone into the office. Whether it's a cleaning, adjustments\nor a new set of hearing aids.",
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"displayName": "Bob & Barb Eschbach"
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"reviewReply": {
"comment": "Thank you for your 5-star review!",
"updateTime": "2021-04-21T16:58:22.802432Z"
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"displayName": "Melody Kaspari"
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Melody Kaspari!",
"updateTime": "2021-03-31T16:07:20.443566Z"
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"comment": "Great staff , friendly , prompt ... highly recommend",
"createTime": "2021-03-30T15:31:44.735868Z",
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"displayName": "Lorraine Polichemi"
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Lorraine Polichemi!",
"updateTime": "2021-03-31T16:08:16.943162Z"
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"comment": "The staff is great. They are so personable there and you are always greeted with a smile.",
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"comment": "Thank you for your review and recommendation, Katherine K!",
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"comment": "Getting new hearing aids at Hearing Lab has been an excellent experience. From exploring my hearing needs to selecting hearing aids to getting a perfect fit to making minor sound adjustments, Laura at Hearing Lab was professional and helpful. She also made all the necessary connections to my insurance company. I highly recommend Hearing Lab!",
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"comment": "Thank you for your 5-Star review, Debbie Torres!",
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"comment": "Thank you for your review!",
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"comment": "Thank you for your review!",
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"comment": "Thank you for your review!",
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"comment": "Great service at the Hearing Lab. in Crystal Lake.\nThey all truly care about their customers. Highly recommend for your hearing care and needs.",
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"reviewReply": {
"comment": "Thank you for your review, Kevin!",
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"comment": "Thank you for your review, Felicia!",
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"comment": "Quick, efficient with any concerns and questions. Always greeted with a smile.",
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"comment": "Thank you for your review and recommendation, Linda!",
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"comment": "We love this place ! Alison and her staff are kind and give you personal\nservice . She is always willing to answer any questions that we might have.\nWe would highly recommend her !! Most of all she makes you feel special !",
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"comment": "Thank you for your review, Duke!",
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"comment": "Thank you for taking the time to leave us a review!",
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"comment": "Thank you for taking the time to leave us a review - we appreciate the recommendation!",
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"comment": "Thank you for taking the time to leave us a review! Happy to have been able to help you both hear your best!",
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"comment": "I took my mother to the Hearing Lab. Excellent service, the staff makes you feel very important to them. Even a year after get hearing aids, if there is any problem, I give them a call at the Crystal Lake office and they fit me in that day and resolve the issue. I recommend them to anyone that need hearing help.",
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"comment": "I am 26 I have hearing loss. I was really nervous when I walked in but they made me feel very comfortable. They are so nice and very professional. I was told that day what I had and what I can do about it. Love this place I reccomend it!",
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"comment": "Great helped us alot",
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I brought my mother-in-law in for hearing aids and was very pleased with Maria and staff. The office was very comfortable and relaxing. Maria answered all of my MIL's questions and was very professional and patient with her. They made sure my MIL was comfortable with her set and understood...
Kim Bagnole, on GoogleI had an excellent experience at Hearing Lab
Brett Johnson, on GoogleGreat job by all.
BarbC, on GoogleLisa is excellent as always. She went online to adjust the tv setting with an audiologist and hopefully the setting works a bit better.
Sharon Krepel, on GoogleKind, attentive, polite and carring.
Pete Williams, on GoogleEveryone at Hearing Labs is very professional and friendly. The services, products and personnel are all top quality. I highly recommend Hearing Labs for every hearing related needs
Mike Schultz, on GoogleIt’s always a pleasure to go there.
Robin Flannigan, on GoogleMy hearing test went very well. It was easy and quick to determine my hearing needs. The staff was friendly and helpful.
Joan Longmire, on GoogleVery nice and personable personnel. Have a lot to think about…. Thank You
Olga Byc, on GoogleExcellent service—professional and friendly!
Graham Cole, on GoogleI received competent diagnosis and explanation of what my hearing status was and what was needed to rectify the problem. I was helped filing the needed insurance.
Beth Mann, on Google
