Online Hearing Test
Today 9:00 AM - 5:00 PM
540 E Terra Cotta Ave Unit D, Crystal Lake, IL 60014
(779) 232-5402

Our Staff

Maria Letizia, HIS

Hearing Instrument Specialist

Maria Letizia is a Hearing Instrument Specialist in our Barrington and Norridge locations. Maria is from Chicago, IL. Maria attended Dominican University in River Forest, IL she graduated in 1991 with an MBA and M.S. Ed. Maria began working in the hearing industry in 2008, bringing the gift of better hearing into people’s lives. What Maria loves most about saving hearing lives is her passion to help patients reconnect and communicate with their families and friends. Maria strives to provide exceptional patient care with state-of-the-art technology. Outside of saving hearing lives Maria enjoys teaching and spending time with family and friends.

Lisa

Audio Tech

Lisa is an audio tech.  She started at Hearing Lab in 2017 after more than 20 years in the veterinary field as a receptionist and technician.

What Lisa loves the most about working in the hearing industry is helping patients hear their families better.  In her free time she enjoys riding her motorcycle,

Traveling, reading and spending time with her cats, family and friends.

Ashley Piltz

Patient Services Coordinator

Ashley Piltz is a Patient Care Coordinator. Ashley is originally from Wheeling, IL and moved to Cary IL in 2020. Ashley attended Harper College and started working at the Crystal Lake and Elgin locations in 2024. Ashley began working in the hearing industry in 2024 and was drawn to the profession because hearing well enhances our overall well-being through better mental health and increased ability to communicate in our daily life.  What Ashley loves most about saving hearing lives is that it provides a sense of gratification being a part of a patients transformative hearing improvements, knowing that we are empowering patients to lead fulfilling and self-reliant lives. Ashley strives to do whatever it takes to completely embrace a positive and helpful spirit on the phone and in person in her everyday work with patients. Outside of saving hearing lives, Ashley loves being active and looking for any excuse to be outside!

Morgan Bell

Hearing Instrument Specialist Trainee

Bio coming soon.

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Customer Reviews

Gail Fitch, on Google

Lisa the audio tech is exceptional. She truly cares for my needs

Joseph Wagner, on Google

Our experiences at the hearing lab have always been wonderful. Lisa is very kind, knowledgeable and patient. We recommend the Hearing Lab to all my friends who are in need of hearing services. The Hudson’s

Sandy Hudson, on Google
Ceceilia Powers, on Google
Edith Essex, on Google

It’s always a pleasure dealing with professionals. Especially those who put their customers needs first.

Joe Furlin, on Google

From start to finish it was a great experience. Lisa and Maria so knowledgeable and run a smooth ship! Dr. Peterson was very knowledgeable and personable. Didn't think i was a candidate for a hearing aid, and I was. Quality of life is important at any age. Thank you all....

diana johnson, on Google

Hearing Lab is great! It is very efficient and everyone is very pleasant!

Cheryl Kern, on Google

Great people, Lisa in particular. I have always been impressed with everything in this office. Everyone is friendly and always answers my questions. I highly recommend this place to people who want to explore getting hearing aids.

Deborah Wright, on Google

My experiences every time I have needed to talk to them again some thing from them they've been available Lisa who's at the front desk is fabulous she's always there to accommodate on things that I might need on the hearing aids I wouldn't go anywhere else

char goodman, on Google

Great and fast service. I was in and out within 20 mins (after having filled out my paperwork online). Maria thoroughly explained the tests being performed the results. Highly recommend!

Veronica Richards, on Google
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