Our Staff

Alison Stich, Au.D., FAAA

Alison Stich, Au.D., FAAA

Doctor of Audiology

Dr. Alison Stich earned her doctorate in audiology from Salus University in Pennsylvania. She attended the University of Wisconsin – Milwaukee for her undergraduate studies in communication sciences and disorders. Following her graduation, she returned to the Midwest to practice audiology. She has been serving the Chicagoland area since 2012. She also teaches in the Hearing Instrument Dispensary Program at the College of Dupage, training students to become hearing care professionals.

Dr. Stich loves being able to help her patients hear better, so she constantly strives to stay on top of the newest technologies available. Her background as a musician, and a tinnitus sufferer provide her a unique perspective on patient care. She believes that providing excellent patient-centered care is the key to helping her patients hear and communicate the best they possibly can.

Laura Kruppe

Laura Kruppe

Hearing Instrument Specialist

Laura Kruppe is a Hearing Instrument Specialist. Laura is originally from Deerfield, IL and moved to Glen Ellyn, IL in 2021. Laura attended Adrian College and received a B.A. in Biology in 2015 and completed the Hearing instrument dispensing program at the College of DuPage in 2019. She started working at the Hearing Lab in 2019.

Laura focuses on ensuring that her patients receive the best possible level of care and service in her everyday work using her commitment to personal development and patient centered care. Outside of saving hearing lives, Laura loves hobbies such as playing lacrosse, computer gaming, and cooking.

Lisa

Patient Services Coordinator

Lisa is the patient service coordinator.  She started at Hearing Lab in 2017 after more than 20 years in the veterinary field as a receptionist and technician.

What Lisa loves the most about working in the hearing industry is helping patients hear their families better.  In her free time she enjoys riding her motorcycle,

Traveling, reading and spending time with her cats, family and friends.

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Customer Reviews

These people are very professional and extremely polite. They make my visit very comfortable.

Steve K, on Google

A very welcoming environment, the staff very friendly and helpful. I found the audiologist calming due to her relaxed demeanor. There was no pressure to purchase.

brenda jordan, on Google

Dr. Stich was friendly, knowledgeable, and thorough on my first visit. I was at piece and comfortable with her recommendations. No stress, no rush, no pressure whatsoever. She comes across like she genuinely cares for her patients. I would highly recommend her.

Gallo, on Google

One of my hearing aids failed; went to my audiologist of many years to find them out of business. Saw great ratings for Hearing Lab online, so walked in unannounced and without an appointment. Inside 20 minutes I had a replacement hearing aid for only cost of an office call...

Stephen Rugg, on Google

From out of town needed old hearing aids looked at that had stopped working. Receptionist was extremely knowledgeable, friendly and helpful. The audiologist was great knowledgeable, friendly and helpful too. Was able to fix existing hearing aids, so I have time to consider what options I have for purchasing new...

connie blackmore, on Google

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