Today I had a hearing aid check up. Scheduling my appointment with Lisa was very easy. I checked in at the front desk and was about to sit in the waiting room when Lisa brought me back to a room. Lisa ran tests on both hearing aides after cleaning them. The test failed for both hearing aides. Lisa set a zoom like session with TeleHealth support. They attempted to help. They retested my hearing aides and they both failed again. So Lisa decided to send my hearings aides into a Starkey's technician for repairing both hearing aides. Since I've been coming to the Hearling Lab, everytime I've had an awesome customer service experience by the staff in Crystal Lake.
Bob Mayerson, on GoogleVery professional and friendly
James Plonczynski, on GoogleI enjoy having my hearing checked and hearing aides serviced at Hearing Lab! Alison and her staff are great, and it is always a pleasant experience!
Kayla McElfresh, on GoogleStaff was very friendly
Ruby Simmons, on GoogleVery helpful
Maryann Cox, on GoogleThe doc was great! Listened and fixed the problem. We hope.
Pat Tennant, on GoogleEfficient, compassionate, professional, knowledgeable, prompt service!
Janet Aggen, on GoogleScheduled - excellent review of equipment. Convenient appointment.
Thomas Moore, on GoogleGreat staff, very professional
Scott Cook, on GoogleIt is such an easy process getting your hearing tested. It makes a world of difference when you can finally hear without effort
jennifer dehmlow, on GoogleGreat service
Dennis Daly, on Google
